30 September 2011 Mediation fist fights and other surprises - Tim Wallis, Trust Mediation Ltd
Surprises are normally nice things. A surprise party has become a conventional way of recognising a big birthday or a homecoming. People enjoy such a "fun" start to an event. Surprises at a mediation, however, almost always mean trouble. When a mediation has got into difficulty and I have then analysed the cause, it often comes down to one party having taken the other by surprise. I mentioned this recently to some fellow mediators and was met with multiple examples to add to those I have encountered myself. These surprises are listed below, followed by a discussion about how they can be avoided.
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